Refund & Cancellation Policy

Full refund if the policy isn't issued

If TATA AIG does not issue your policy for any reason, you will receive a full refund of the amount paid, to the original payment method, within 5–7 working days of the decision. Refunds are processed through our payment partner (Razorpay) to your original payment method.

Cancellation before issuance

You may cancel before the policy is issued by contacting hi@getew.info or WhatsApp +91 79944 10111 with your order number, for a full refund.

After issuance

Once issued, cancellation and any refund are governed by the Insurer's policy terms and applicable IRDAI regulations. We will help you place the request with the Insurer.

Ineligible purchases

If a purchase is found ineligible before issuance (for example, product bought outside Kerala or after 75 days of invoice), the order will be cancelled and fully refunded. If false information is discovered after issuance, the Insurer's terms apply.

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